ImplementationWooCommerce

Order Management

You can manage Truemed orders directly from the WooCommerce order dashboard.

Order Statuses

StatusMeaning
Pending PaymentWaiting on an LMN
ProcessingAll information on the Truemed end has settled — this order is ready to be fulfilled
On HoldReady for manual capture
ExpiredOrder authorization has expired and can no longer be captured

Order Actions

From the WooCommerce order dashboard, you can:

  • Cancel an order
  • Refund an order
  • Capture an order

Manual Capture

Manual capture can be enabled under the Truemed plugin settings by changing the Capture Method option.